{"id":26007264,"date":"2024-09-05T19:22:11","date_gmt":"2024-09-05T17:22:11","guid":{"rendered":"https:\/\/sc-herrajes.com\/faqs-2\/"},"modified":"2025-09-15T15:19:47","modified_gmt":"2025-09-15T13:19:47","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/sc-herrajes.com\/en\/faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;theTitle&#8221; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;tituloSinDecoracion&#8221; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: left;\">CAN WE HELP YOU?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; module_class=&#8221;filtrosFaqs&#8221; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<form role=\"search\" method=\"get\" class=\"faqs-search-form\" action=\"https:\/\/sc-herrajes.com\/en\/\"><input type=\"search\" class=\"faqs-search-field\" placeholder=\"Search FAQS...\" value=\"\" name=\"s\" \/><input type=\"hidden\" name=\"post_type\" value=\"faqs\" \/><button type=\"submit\" class=\"faqs-search-submit\">Search<\/button><\/form>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<form class=\"faqs-tipo-filter\"><select name=\"faq_tipo\" onchange=\"redirigirTipoFaq(this.value)\"><option value=\"\">Select an FAQ Type<\/option><option value=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/general\/\">General<\/option><option value=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/handles\/\">Handles<\/option><option value=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/led-lights\/\">Led lights<\/option><\/select><\/form>\n    <script type=\"text\/javascript\">\n        function redirigirTipoFaq(url) {\n            if (url) {\n                window.location.href = url;\n            }\n        }\n    <\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"faqs-grid\" style=\"display:block\"><div class=\"faqsPage\" style=\"width:100;display:none;grid-template-columns: repeat(3, 1fr);%\" id=\"faqsPage0\"><div class=\"faq-item\" id=\"faq-item1\"><div class=\"faq-number\">01<\/div><h2 class=\"faq-title\">How can I make a purchase?<\/h2><div class=\"faq-excerpt\">Our sales are exclusively for professionals. If you are not a professional then you can buy through hardware distributors.<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/how-can-i-make-a-purchase\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item2\"><div class=\"faq-number\">02<\/div><h2 class=\"faq-title\">What are the shipping and delivery timelines?<\/h2><div class=\"faq-excerpt\">One of our main values is customer service. We focus on providing...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-are-the-shipping-and-delivery-timelines\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item3\"><div class=\"faq-number\">03<\/div><h2 class=\"faq-title\">Do you offer a guarantee on your products?<\/h2><div class=\"faq-excerpt\">Quality is very important to SC Herrajes. We check all our products...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/do-you-offer-a-guarantee-on-your-products\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item\" id=\"faq-item4\"><div class=\"faq-number\">04<\/div><h2 class=\"faq-title\">Do you have customer service?<\/h2><div class=\"faq-excerpt\">At SC Herrajes, our sales team provide personalised...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/do-you-have-customer-service\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item5\"><div class=\"faq-number\">05<\/div><h2 class=\"faq-title\">Do you have quality certification?<\/h2><div class=\"faq-excerpt\">We currently have ISO 9001 certification via AENOR...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/do-you-have-quality-certification\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item\" id=\"faq-item6\"><div class=\"faq-number\">06<\/div><h2 class=\"faq-title\">What types of LED strips are there?<\/h2><div class=\"faq-excerpt\">SC Herrajes have a wide range of LED strips to meet the needs of your project:<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-types-of-led-strips-are-there\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><\/div><div class=\"faqsPage\" style=\"width:100;display:none;grid-template-columns: repeat(3, 1fr);%\" id=\"faqsPage1\"><div class=\"faq-item\" id=\"faq-item7\"><div class=\"faq-number\">07<\/div><h2 class=\"faq-title\">How to choose the right LED strip for my project?<\/h2><div class=\"faq-excerpt\">By brightness, color temperature, and IP protection rating.<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/how-to-choose-the-right-led-strip-for-my-project\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item8\"><div class=\"faq-number\">08<\/div><h2 class=\"faq-title\">What power supply do I need for my LED strip?<\/h2><div class=\"faq-excerpt\">First, you need to work out how much power you will need...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-power-supply-do-i-need-for-my-led-strip\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item9\"><div class=\"faq-number\">09<\/div><h2 class=\"faq-title\">How to control LED strips<\/h2><div class=\"faq-excerpt\">Using our controllers and sensors you can control...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/how-to-control-led-strips\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item\" id=\"faq-item10\"><div class=\"faq-number\">10<\/div><h2 class=\"faq-title\">What to do if a section of the LED strip stops working?<\/h2><div class=\"faq-excerpt\">Check the connections and make sure there are no loose or damaged wires. Also check the...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-to-do-if-a-section-of-the-led-strip-stops-working\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item empty\"><\/div><div class=\"faq-item\" id=\"faq-item11\"><div class=\"faq-number\">11<\/div><h2 class=\"faq-title\">What materials are used to manufacture the handles?<\/h2><div class=\"faq-excerpt\">Our most common materials for handles are zamak and aluminium...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-materials-are-used-to-manufacture-the-handles\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item\" id=\"faq-item12\"><div class=\"faq-number\">12<\/div><h2 class=\"faq-title\">What finishes does SC Herrajes offer for handles?<\/h2><div class=\"faq-excerpt\">At SC Herrajes we work to ensure that the quality of our products is of the highest...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/what-finishes-does-sc-herrajes-offer-for-handles\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><\/div><div class=\"faqsPage\" style=\"width:100;display:none;grid-template-columns: repeat(3, 1fr);%\" id=\"faqsPage2\"><div class=\"faq-item\" id=\"faq-item13\"><div class=\"faq-number\">13<\/div><h2 class=\"faq-title\">How to clean SC Herrajes products?<\/h2><div class=\"faq-excerpt\">As with almost all metallic products, do not clean with abrasive...\r\n\r\n<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/how-to-clean-sc-herrajes-products\/\"><img decoding=\"async\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow.svg\"><img decoding=\"async\" class=\"faq-hover\" src=\"https:\/\/sc-herrajes.com\/wp-content\/uploads\/2024\/08\/arrow-hover.svg\"><\/a><\/div><div class=\"faq-item\" id=\"faq-item14\"><div class=\"faq-number\">14<\/div><h2 class=\"faq-title\">Do you have complete collections of handles and accessories?<\/h2><div class=\"faq-excerpt\">Given the current trend of integrating the kitchen into the rest of the house, SC Herrajes has started to create...<\/div><a class=\"faq-link\" href=\"https:\/\/sc-herrajes.com\/en\/sc-faqs\/faq\/do-you-have-complete-collections-of-handles-and-accessories\/\"><img decoding=\"async\" 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