QUALITY POLICY

SC HERRAJES’ Quality Policy is based on the application of the necessary means to ensure that the products supplied and the service provided to customers meet their requirements in 100% of cases.
The following main points of SC HERRAJES quality policy are compatible with the context and strategic direction of the company, and serve as a framework for setting quality objectives:

  • Periodic increase of products in catalogue and news.
  • Continual decrease in the number of non-conformities and customer complaints.
  • Continuous cost reduction through the application of the quality system.
  • Continuous improvement of delivery times
  • Increasing customer satisfaction
  • Constant improvement of the company’s image
  • International expansion of products and services
  • Compliance with legal and regulatory requirements.

These objectives are monitored and quantified through annual improvement plans.

Firma_Paco
Francisco García
CEO

SC Herrajes ® 2017 | Legal Conditions | Quality Policy
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